Flow helps fitness, health and leisure operators thrive.
Streamline multi-site operations with an all-in-one software solution. Built as a range of modules, Flow gives you the flexibility to configure and customise functionality to suit your needs, and offers unrivalled functionality for businesses, whilst maximising customer self-serve ability.
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Powering the UK's largest leisure provider
OpenPlay and GLL embarked on an industry first project to build Flow. Working in partnership we built a leisure management system that has transformed the digital experience for the customer.
Our mission was to deliver software that put self-serve and user experience at the heart of the features we built. Not only has this created significant operational efficiencies for GLL, but has given customers a seamless booking and joining experience.
18.7 million
bookings through Flow in 2023
70%
reduction in customer service requests with Flow
"We embarked on an industry first project with OpenPlay to transform the digital experience for our customers. Working in partnership we delivered a user centric product in Flow, making booking activities and membership management a seamless experience. Flow has enabled us to make operational efficiencies across our business with a truly enterprise digital solution."
GLL, Flow Client
"The decision to switch to Flow was driven by its innovative and customer-first approach. The key highlight for us has been the team behind it. Whether it was extra support during implementation or working with the Success and Product teams to plan new development, they always feel like our technology partner. I would definitely recommend OpenPlay to anyone wanting to really move their technology solution forward."
Inspiring Healthy Lifestyles, Flow Client
Learn how Flow can power your business
Get in touch
Membership Management
Reduce admin with a self-serve customer first approach to membership management. Combining the booking and joining experience into one customer portal, Flow allows your customers to book activities, buy memberships, and manage all aspects of their account and upcoming activities through their personal dashboard.
Activity Bookings
Flow offers a range of activity types, from standard class bookings to ticketing that supports the selling of extras and the signing of waivers. Our activity templates support all types of sport and activity, with complete flexibility when defining duration, frequency, and spaces.
Centre Management
Manage all aspects of your day to day centre operations, from firing up Point of Sale, taking bookings, managing customers, and access control. Flow features a powerful reception module providing front of house staff and managers the tools they need to deliver excellent customer service.
Check out the latest features released on Flow!
Discover latest features
Integrations
We integrate with best in class solutions for payments, finance, and access control to give the best possible customer and operational experience.
Security
OpenPlay is operationally accredited with ISO9001 & ISO27001 as well as Cyber Security Essentials+. We uphold the highest level of security, privacy and financial compliance across our software to ensure peace of mind with confidence.
We would love to hear from you!
Whether you have a question, want to organise a demo, or just want to say hello, our door is always open. Reach out to us anytime, and we'll get back to you as soon as we can.
Flow helps fitness, health and leisure operators thrive.
Streamline multi-site operations with an all-in-one software solution. Built as a range of modules, Flow gives you the flexibility to configure and customise functionality to suit your needs, and offers unrivalled functionality for businesses, whilst maximising customer self-serve ability.
x
Powering the UK's largest leisure provider
OpenPlay and GLL embarked on an industry first project to build Flow. Working in partnership we built a leisure management system that has transformed the digital experience for the customer.
Our mission was to deliver software that put self-serve and user experience at the heart of the features we built. Not only has this created significant operational efficiencies for GLL, but has given customers a seamless booking and joining experience.
18.7 million
bookings through Flow in 2023
70%
reduction in customer service requests with Flow
"We embarked on an industry first project with OpenPlay to transform the digital experience for our customers. Working in partnership we delivered a user centric product in Flow, making booking activities and membership management a seamless experience. Flow has enabled us to make operational efficiencies across our business with a truly enterprise digital solution."
GLL, Flow Client
"The decision to switch to Flow was driven by its innovative and customer-first approach. The key highlight for us has been the team behind it. Whether it was extra support during implementation or working with the Success and Product teams to plan new development, they always feel like our technology partner. I would definitely recommend OpenPlay to anyone wanting to really move their technology solution forward."
Inspiring Healthy Lifestyles, Flow Client
Learn how Flow can power your business
Get in touch
Membership Management
Reduce admin with a self-serve customer first approach to membership management. Combining the booking and joining experience into one customer portal, Flow allows your customers to book activities, buy memberships, and manage all aspects of their account and upcoming activities through their personal dashboard.
Activity Bookings
Flow offers a range of activity types, from standard class bookings to ticketing that supports the selling of extras and the signing of waivers. Our activity templates support all types of sport and activity, with complete flexibility when defining duration, frequency, and spaces.
Centre Management
Manage all aspects of your day to day centre operations, from firing up Point of Sale, taking bookings, managing customers, and access control. Flow features a powerful reception module providing front of house staff and managers the tools they need to deliver excellent customer service.
Check out the latest features released on Flow!
Discover latest features
Integrations
We integrate with best in class solutions for payments, finance, and access control to give the best possible customer and operational experience.
Security
OpenPlay is operationally accredited with ISO9001 & ISO27001 as well as Cyber Security Essentials+. We uphold the highest level of security, privacy and financial compliance across our software to ensure peace of mind with confidence.
We would love to hear from you!
Whether you have a question, want to organise a demo, or just want to say hello, our door is always open. Reach out to us anytime, and we'll get back to you as soon as we can.
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Flow helps fitness, health and leisure operators thrive.
Streamline multi-site operations with an all-in-one software solution. Built as a range of modules, Flow gives you the flexibility to configure and customise functionality to suit your needs, and offers unrivalled functionality for businesses, whilst maximising customer self-serve ability.
x
Powering the UK's largest leisure provider
OpenPlay and GLL embarked on an industry first project to build Flow. Working in partnership we built a leisure management system that has transformed the digital experience for the customer.
Our mission was to deliver software that put self-serve and user experience at the heart of the features we built. Not only has this created significant operational efficiencies for GLL, but has given customers a seamless booking and joining experience.
18.7 million
bookings through Flow in 2023
70%
reduction in customer service requests with Flow
"We embarked on an industry first project with OpenPlay to transform the digital experience for our customers. Working in partnership we delivered a user centric product in Flow, making booking activities and membership management a seamless experience. Flow has enabled us to make operational efficiencies across our business with a truly enterprise digital solution."
GLL, Flow Client
"The decision to switch to Flow was driven by its innovative and customer-first approach. The key highlight for us has been the team behind it. Whether it was extra support during implementation or working with the Success and Product teams to plan new development, they always feel like our technology partner. I would definitely recommend OpenPlay to anyone wanting to really move their technology solution forward."
Inspiring Healthy Lifestyles, Flow Client
Learn how Flow can power your business
Get in touch
Membership Management
Reduce admin with a self-serve customer first approach to membership management. Combining the booking and joining experience into one customer portal, Flow allows your customers to book activities, buy memberships, and manage all aspects of their account and upcoming activities through their personal dashboard.
Activity Bookings
Flow offers a range of activity types, from standard class bookings to ticketing that supports the selling of extras and the signing of waivers. Our activity templates support all types of sport and activity, with complete flexibility when defining duration, frequency, and spaces.
Centre Management
Manage all aspects of your day to day centre operations, from firing up Point of Sale, taking bookings, managing customers, and access control. Flow features a powerful reception module providing front of house staff and managers the tools they need to deliver excellent customer service.
Check out the latest features released on Flow!
Discover latest features
Integrations
We integrate with best in class solutions for payments, finance, and access control to give the best possible customer and operational experience.
Security
OpenPlay is operationally accredited with ISO9001 & ISO27001 as well as Cyber Security Essentials+. We uphold the highest level of security, privacy and financial compliance across our software to ensure peace of mind with confidence.
We would love to hear from you!
Whether you have a question, want to organise a demo, or just want to say hello, our door is always open. Reach out to us anytime, and we'll get back to you as soon as we can.