Customer Support Analyst
London (currently remote with access to central London Office)
£25,000 - £28,000
OpenPlay has been evolving and continues to develop innovative software products for the sports and leisure industry. Our enterprise software provides unmatched functionality to help operators thrive, bringing a seamless experience for both customers and staff. Our focus is centred around three key priorities:
As OpenPlay continues to roll out our brand-new, industry leading leisure management system, we are looking for a Customer Support Analyst to join our talented Customer Success team.
This role will play a key part of the team delivering world-class service to our customers, covering the customer journey from onboarding through to ongoing support and training. You will build strong relationships with our customers, be confident proposing solutions to complex issues and working with internal teams to improve the product.
OpenPlay is a growing scale-up at a very exciting and pivotal time in our journey. We have recently raised investment to build our new product and will continue to grow rapidly throughout 2021 and beyond.
This is an opportunity for the right person to put a stamp on the company and see your work make a real difference. You will work alongside a passionate team led by a dedicated founder. It is not an easy feat, but our aim is to create a business of which we are all proud and an environment where you will love to work.
Email your CV and location, availability and salary expectations to firstname.lastname@example.org to apply