Access to Sports

"We’ve been delighted, the system has seen us increase participation through use of such an easy to use online booking system" John Mackinnon, CEO

The Challenge

How did your booking and management processes work before?

"We previously used another bespoke online booking system but this didn’t work well for us as it was slow and didn’t have the range of features that OpenPlay provides."

What did you feel needed improving?

"We wanted a system that had a greater flexibility, was quick and simple for us to use and which we could integrate onto our own website."

Why did you choose OpenPlay over others?

"OpenPlay seemed to fit well with our requirements, the easy set up and management of the system was a key point in us choosing OpenPlay as well as the fact that we could use the widgets to integrate booking system onto our own website."

The Process

How was the onboarding process - how easy was set up?

"The set up was really easy and the OpenPlay team were on hand to talk through it all and were very supportive during the entire process."

What is OpenPlay’s support like?

"Very quick response via phone or email at any time. They really take pride in helping us take and manage online booking."

Result

Has OpenPlay added value?

"Yes, we have seen a continual improvement in the OpenPlay systems and are pleased to see that the both the customer booking experience and our reporting functions have been continually developed."